Get a free estimate in Atlantic City

Two ways to reach the installer

The fastest route is the phone. Calling (877) 739-3789 reaches The Trenchless Team, the installer that covers Atlantic City and the rest of Atlantic County for this site, and a live person takes the address and the symptoms and offers an inspection date. The form on this page goes to the same office and is answered within one business day, usually sooner during the season. Either way the conversation ends with an appointment for a camera inspection rather than a dollar figure, because a price quoted without seeing the pipe is a number pulled from the air.

What to have ready when you call

A few details make the first call more useful. The property address and whether it is on the island or the mainland tells the office what kind of lateral to expect. The age of the house, if known, suggests clay, cast iron or Orangeburg. The symptom matters: a gurgle at high tide points toward infiltration, a backup that recurs every few months points toward a belly, and a sudden stoppage after a storm points toward sand in the line. Knowing where the cleanout is, or whether the house has one at all, tells the crew what to bring. If a previous plumber has already run a camera, the recording saves a step.

The inspection visit

The crew arrives with a camera reel and a locator. The camera enters through the cleanout or, if the house has none, through a pulled toilet or a roof vent, and it is pushed to the main while the operator watches the screen and notes the footage count at each defect. The locator traces the sonde in the camera head so the path and depth of the lateral are marked on the surface, which matters when the pipe runs under a neighbor's walk on a rowhouse block or across a mainland lawn full of pine roots. On the island the operator pays particular attention to the waterline in the lens and to any joint where water is entering, since those two findings separate a lining job from a job that needs a spot dig. The owner is welcome to watch the monitor, and the recording is saved and shared.

What the written quote covers

The quote that follows lists the lateral by section, with the material, the footage, the defect found and the method proposed for each. It separates the trenchless work from any excavation, so an owner can see exactly why a pit is needed and where it will be. It includes the permit fees for the municipal construction permit under the state Uniform Construction Code and, where the work reaches the sidewalk or the street, the road-opening permit and the restoration the town requires. It names the warranty. It does not include a vague line for contingencies, because the inspection has already removed the contingency. Owners who want to understand the lining method the quote describes, independent of any sales conversation, can read about it at the CIPP reference.

After the quote

There is no pressure to decide on the spot. Many owners in Atlantic City get a second opinion, and the recording makes that easy because the next contractor can look at the same footage. When the quote is accepted, the installer pulls the permits, orders the liner or the polyethylene pipe to the measured length, and sets a date. Seasonal properties are commonly scheduled for the shoulder months. Most residential laterals are rehabilitated in one working day, and the permit inspection is arranged by the installer. the verified installer covering Atlantic City is the contractor that will show up, and anyone looking for a vetted installer in another part of the country can start at the verified installer directory.

Emergencies and after-hours calls

A backup into a finished basement or a restaurant kitchen is treated as an emergency. The phone line at (877) 739-3789 is answered outside business hours for that purpose, and the first visit clears the stoppage before the longer conversation about a permanent repair begins. Estimates are free. Call now and the office will schedule the inspection that turns a symptom into a plan.